Reviews For Sport Clips Haircuts of NAPLES MARQUESA PLAZA

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1 rating

Was charged for MVP and did not receive it, just a basic BUTCHERED haircut. Will not return.

1 rating

I had a negative experience last winter and will not be returning. I am a senior female and use to enjoy visiting for a simple blunt trim for fine shoulder length hair. Nothing fancy or complicated, usually in and out in 10 minutes. During my last visit this past winter I was bumped twice on the schedule board and my wait went from 19 minutes to 1-1/2 hrs. Finally....right in front of me there was a debate between a female employee and the female “regional manager” who was going to take me, it was very awkward because neither one seemed to want to. The regional manager ended up taking me and after the fact I wish she hadn’t! During the shampoo she left me with my head in the sink to take a phone call with another employee which turned into an argument. While in the chair she continued to take phone calls and writing texts and it was all about this employee who left her shift early the day before without asking. At the same time she never stopped talking about her “regional manager” position, the employee who was the subject of her texts and phone calls and bad talking the previous manager of that location. I couldn’t wait to get out of that salon and vowed not to return! And I haven’t. This person made me so uncomfortable and I didn’t appreciate being blatantly bumped on the schedule board. Not to mention....my blunt cut was obviously crooked due to that fact that she was totally preoccupied! I think this franchise needs to pay more attention who is hired as their representative as manager.

5 rating

Finally, after 4 years on earth, my son got his first excellent haircut from Kelly!! You would not believe how hard it is to get a boys haircut that is in line with what you requested and looks professionally cut. She did exactly what I asked and for the first time in his life, his haircut was top notch, what I wanted and grew out beautifully! I hope Kelly does not go anywhere where we can’t find her!!

Rated 3.8 out of 5.0 based on 10 Client reviews

1
Mark W. | August 11, 2019 Overall Experience

"Was charged for MVP and did not receive it, just a basic BUTCHERED haircut. Will not return. "

1
Carol Woodward. | May 14, 2019 Service

"I had a negative experience last winter and will not be returning. I am a senior female and use to "

5
Maura B. | December 15, 2018 Haircut

"Finally, after 4 years on earth, my son got his first excellent haircut from Kelly!! You would not b"

5
Luis V. | January 21, 2018 Haircut

"Kelly Great JOB "

1
Joe C. | January 13, 2018 Service

"After signing in and the computer said 30 min wait I waited over an hour . When I got called as I s"

5
Dean V. | August 21, 2017 Overall Experience

"Best haircut I've had in a long time. Samm was professional and fun to talk with. I will certainly b"

5
Dan W. | August 20, 2017 Stylist

"Samm is an excellent stylist. I came in with a style that was cut too short the last time, and she "

5
Eduardo E. | August 20, 2017 Haircut

"Excelente sitio para cortarse el pelo, un ambiente bien agradable, limpio, accesible con estacionami"

5
Damon B | July 16, 2017 Overall Experience

"Colleen gave me a new style today and it looks great! She was also very informative about which prod"

5
Rick A | May 4, 2017 Haircut

"Just got a great haircut from Colleen. I have been coming here for years. Good service was great t"